PowerCall AI offers an unique solution combining some of the most powerful tools available on the market.
We try to offer such a quality with our documentation, you will find some guide for some
of the most common use case.

Press-1 Campaign

A press-1 campaign is where you:

  • Auto-dial a prospect
  • Play a pre-recorded advertising message
  • Invite them to press-1 to speak to an agent
  • Transfer the call to an agent when they press 1

This has advantages over manual dialling:

  • Auto-dialling is more efficient.
  • Engaged, busy or unanswered calls are dropped
  • Agent only talks to interested prospects

Staff spend more time talking on the phone making sales than dialling numbers.

An example image of a press-1 campaign
An example image of the dialer manager

Voice Broadcasting

PowerCall AI is powerful yet simple to use voice broadcasting software for auto-dialling lead generation and predictive dialing for your outbound call centre.

To set up voice broadcasting on PowerCall AI there are three main steps to go through. Create the voice application or survey, upload contacts then create the campaign to set the rate of calling and action on voicemail.

Staff spend more time talking on the phone making sales than dialling numbers.

Lead Generation

PowerCall AI’s lead generation software uses auto-dialling, voice broadcasting and predictive dialling in outbound call centres to generate leads.

There are three main methods of lead generation:

  • Press 1 to transfer
  • Callback
  • Direct Transfer
An outbound dialer report diagram
An image of an example survey script

Phone Survey

PowerCall AI includes advanced phone survey software used for:

  • Political polling.
  • Market Research.
  • Customer Satisfaction Surveys.

Building complicated surveys has never been easier with a few simple steps:

  1. Create your phone survey using the Scriptpad module.
  2. Upload the telephone numbers of the people you want to call.
  3. Configure your campaign.
  4. Watch the results on the real-time reports and download detailed reports in real-time.

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